1 hour ticket response
Our team of technical support engineers is specialized in delivering quick answers to each of your queries. We will examine your support ticket immediately after it’s been delivered and will get back to you with a solution within less than one hour after the customer support ticket submission. In fact, our average support ticket response time is 20 minutes.
A First–Class Customer Service
Each member of our client support team has several years of experience in the website hosting industry and most of them have been with us for at least 5 years. They are all prepared to respond to all your inquiries in the most competent manner possible.
A User–Friendly Help Center
To help you find a quick tip on how to use a specific feature, we have integrated a truly user–friendly Help Center section in your Site Control Panel. You can browse through a vast selection of web hosting account management articles and website administration articles, take a look at our F.A.Q. section or watch our educational video tutorials.