In case you have never opened a web hosting account or you’re changing companies and the new one uses an account management interface that you have not seen so far, you may become perplexed about how to execute a specific task in your account or on your computer. This is the reason why, many hosting providers have prepared a knowledge base, which enumerates the most common questions and issues associated with the specific platform they use, rather than including only general info. This sort of knowledge base will enable you to find the desired info swiftly and easily, so you won’t have to dedicate plenty of time and effort to issues that may require something as elementary as pushing a button or checking off a tickbox. In this way, not only can you get things done, but you can also get to know plenty of new and valuable things, both about the way you can manage your account and about the way the hosting service works in general.
Extensive Online Documentation in Website Hosting
If you’ve ordered your first website hosting
package through our company or have moved your website over to us, you will get accustomed to our platform and our in-house built Hepsia Control Panel very quickly thanks to the fact that we have prepared an extensive knowledge base where you can find all the info that you could ever need – both general info with regards to the service as a whole and more specific info about the different features that you can make use of and the issues that you could stumble upon. The articles themselves are located in 2 places. The full article archive is accessible through the Help section of the Control Panel. You can read relevant articles about the different features in every section of the Control Panel as well. You can discover how to accomplish pretty much everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles include exhaustive guides, so you’ll never become lost on account of an ambiguous text. Surely, in case you have a more specific problem and you cannot find a solution in our knowledge base, you can touch base with our tech support staff 24-7.
Extensive Online Documentation in Semi-dedicated Servers
We’ve compiled an exhaustive knowledge base for all our present and potential clients, so in case you get a semi-dedicated server
plan through our company, you will be able to find any information that you require at any time. We have numerous educational articles, which will help you better understand what’s happening in your account – "What’s PHP?" and "What are file access permissions?" are just two instances. Our exhaustive guides will help you accomplish anything you wish – unpack an archive, import a database, redirect a domain
, and so on. Also, we also have troubleshooting guidelines, which will enable you to discover what spurs a certain problem and the feasible solutions for it. In case you can’t send email messages or your domain name returns a 500 Internal Server Error message, for example, you can examine our knowledge base and recover the issue right away. You can access the articles through any Control Panel section, as well as through the dedicated Help section.