A Control Panel is a web-based user interface via which you can control numerous aspects of your presence online. As an illustration, you could create or modify site files, set up and check e-mail messages, manage databases, check visitor statistics and so on. Those things are done via buttons and menus in a browser and the Control Panel can also be called ‘back office’, i.e. the admin area associated with your web hosting account. Most Control Panels these days will allow you to control all hosting-related matters, but you will normally require a different system to control payments or to get a new domain if the company offers domain registrations. Based on the platform they use, you may be able to use the billing account to open a support ticket to ask a question or to troubleshoot and fix a problem as well, or you may have to use a third system.